Low Price Guarantee

We're so confident that our current Bronze, Silver, Gold, and Platinum Package promotions are the best price available online for wireless home security systems, we're willing to put money on it to back our claim. If you find a lower price for the same amount of wireless home security systems as we offered, we'll match the price.

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How to Redeem Our Low Price Guarantee

Just e-mail Protect America the website address where the lower price is advertised within 7 days of your purchase to LowPriceGuarantee@ProtectAmerica.com with:

  1. Name of Account Holder
  2. Email address of your Protect America account
  3. Telephone number with area code
  4. Date your order was placed
  5. Price quoted online by our competitor
  6. Complete Web address (URL) reflecting the lower price you found online for the same equipment and service you purchased from Protect America.

Remember to make a printout or take a screen shot of the page with the lower rate to substantiate the lower price, in case a customer service representative has questions. You can expect a response to your claim within 48 hours. Please read the Low Price Guarantee terms and conditions below for full details.

Low Price Guarantee Terms and Conditions

The Low Price Guarantee is available to any customer who makes a qualifying purchase of the Protect America Bronze, Silver, Gold, and Platinum Package promotions which includes the following equipment:

If you find a lower price for the same wireless equipment package and service on any other Web site within 7 days of making your confirmed purchase from Protect America, Protect America will match the price.

Low Price Guarantee does not apply to customers who are required to pay a deposit.

The competitor price must be directly from a licensed security provider and not from a marketing company, promotional company, or third party website. The company must have been in business prior to the start of this promotion. Protect America reserves the right to deny any claims that cannot be verified, that appear fraudulent, or for which you have provided incomplete information.

Low Price Guarantee only applies for the same wireless security system and is not valid for prices quoted for other security systems or equipment.

To submit a price match request, send an email within 7 days of your Protect America purchase to LowPriceGuarantee@ProtectAmerica.com containing the following information:

  1. Name of Account Holder
  2. Email address of your Protect America account
  3. Telephone number with area code
  4. Date your order was placed
  5. Price quoted online by our competitor
  6. Complete Web address (URL) reflecting the lower price you found online
    for the same equipment and service you purchased from Protect America.

Protect America will contact you via email within 48 hours. If we are unable to verify the lower price, we will request additional information and documentation (such as a screen shot) from you in order to verify the lower on-line price. Please keep a copy of all such documentation.

Upon verification of the lower online price, Protect America will match the price and update your account to reflect the new price within approximately 10 business days.

The Low Price Guarantee applies only to on-line rates available to the general public. It does not apply to membership or corporate rates or special discounted rates and cannot be combined with any other offer.

Protect America will not be liable for matching the price under the Low Price Guarantee with respect to prices loaded in error by Protect America or any printing, typographical, administrative or technological errors in any materials relating to in any materials relating to prices backed by the Low Price Guarantee.

These Low Price Guarantee Terms and Conditions include and incorporate by reference the standard Protect America Terms and Conditions and constitute the entire understanding between you and Protect America relating to your security system purchase.

Void where prohibited by law. Protect America reserves the right to modify or cancel the Low Price Guarantee at any time without prior notice. Any modification will be effective upon posting of modified Low Price Guarantee Terms and Conditions on the Protect America web site. Any cancellation will be effective upon removal of references to the Low Price Guarantee and the Low Price Guarantee Terms and Conditions from the Protect America web site.

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Are you ready to protect your home and family?

Our home security experts are ready to help. You can reach us by:

Plans start at only $19.99 per month.

* Standard home security alarm monitoring agreement required with approved credit. Offer subject to change. Void where prohibited. Offer Expires: 12/31/2016

* Information used for home security alarm system comparisons was obtained November 2011 through telephone and online research. ADT prices: based on total out-of-pocket expense to obtain services; installation based on fees for similar home security equipment packages; "Monitoring" price listed includes the additional "warranty" or "extended service plan".