Protect America, Inc. Privacy Policy

TRUSTe online privacy certification

Effective: May 17, 2005

Last Updated: April 08, 2015

Protect America, Inc. ("PAI") is committed to protecting any personal information that you may provide to us. In particular, we believe it is important for you to know how we treat information about you that we may receive from this Web site. http://www.protectamerica.com

Information Collected

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.

Technologies such as: cookies, beacons, tags and scripts are used by PAI and our marketing partners, affiliates, or analytics or interactive monitoring service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to remember users’ settings and authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

We use Local Storage Objects (LSOs) such as HTML5 or Flash to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 or Flash to collect and store information.

Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash LSOs please click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

In addition, there are portions of this Web site where we may need to collect personal information from you for a specific purpose, such as to provide you with certain information you request. The information collected from you may include your name, address, telephone, fax number, or e-mail address.

We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here) Please note this does not opt you out of being served ads. You will continue to receive generic ads.

This Web site is not intended for persons under 13 years of age. We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our products or services to children.

Security of Collected Information

We maintain strict physical, electronic, and administrative safeguards to protect your personal information from unauthorized or inappropriate access. We restrict access to information about you to those PAI workers who need to know the information to respond to your inquiry or request. Workers who misuse personal information are subject to disciplinary action.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at webmaster@protectamerica.com.

Phone Call Information

If you call a telephone number listed on our Web site, we may collect Personal Information from you, including your name and telephone number through caller identification and reverse call technology. We also may record the telephone conversation. We record the telephone conversation to track the performance of our advertisements and for quality assurance purposes. We do not record the calls for the purpose of collecting your Personal Information. If we record the telephone conversation, we will notify you before the conversation begins. In addition to ProtectAmerica.com, the only parties that have access to the recording are the telephone service provider and ProtectAmerica.com contractors and affiliates who assist strictly in the efforts described in this paragraph, and who are bound by confidentiality.

I am genuinely interested in a GE Security System to protect my home and family. By providing my contact information and telephone number, I expressly authorize ProtectAmerica.com or their affiliates to contact me at the telephone number that I have provided and/or the email address that I have provided in respect to this offer and any new offers made available in the future, even though I may have previously chosen to have the telephone number that I provided or the email address that I provided added to any Do-Not-Call List or anti-spam list including the lists maintained by ProtectAmerica.com or their affiliates or any local, state, or federal government agency. I further acknowledge that by submitting this request, ProtectAmerica.com or their affiliates have my permission to contact me via telephone and/or email.

Use of Collected Information

By submitting a request form on any of the Protect America, Inc web properties or online offers, I authorize Protect America, Inc. or their affiliates to contact me by telephone and/or email in respect to this offer and any new offers made available in the future.

Domain name information that we collect is not used to personally identify you and instead is aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. We use this information to measure the use of our site and to improve the content of our site.

When other information is collected from you, such as your name and e-mail address, we let you know at the time of collection how we will use the personal information. We use the personal information you provide only to respond to your inquiry or to process your request (such as to receive information about our products and services). This information may be shared with other PAI businesses, but only if necessary to fulfill your request or for related purposes.

We may share the personal information you provide with other companies or affiliates. These companies are contractually bound to use personal information we share with them only to perform the services we have hired them to provide. PAI utilizes the services and securely shares the appropriate information with the major credit bureaus, credit card processors and shipping companies. We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not share, sell, or lease personal information about you to any outside third-parties for their marketing use. We will release information about you if you direct us to do so, if we are required by law to do so and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process, or in other legally limited circumstances (for example, to protect your account from fraud). If PAI is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

If you register with one of PAI's affiliates online, they may use this information to provide you with custom information about PAI's offerings in support of your business needs. They may also seek to place a "cookie" (small data file) as discussed above in order to provide you with tailored information. You should review the privacy policy associated with their web site for further information about their privacy practices.

Access to Personally Identifiable Information and Choice/Opt-out

If you purchase a product/service or request more information on our products/services but do not wish to receive any additional marketing materials from PAI you may "opt-out" on our unsubscribe page. If your personally identifiable information changes you make the change by emailing our Customer Support at support@protectamerica.com, by contacting us by telephone: 1.800.951.5111 or postal mail at the contact information listed below.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support@protectamerica.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Links to Other Sites

PAI's Web site may contain links to other sites such as PAI distributors and affiliates. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.

Social Media Features and Widgets

Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Changes in this Privacy Statement

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to make material changes to our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate prior to the change becoming effective so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

TRUSTe Program

PAI has received TRUSTe's Privacy Seal signifying that this privacy statement and our practices have been reviewed for compliance with the TRUSTe program viewable on the validation page available by clicking the TRUSTe seal. The TRUSTe program covers only information that is collected through this Web site, http://www.protectamerica.com.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.

Contacting Us

If you have any questions about this privacy policy, please email us. We welcome your questions and suggestions about our privacy policy.

Call Us Today Toll-Free:

1.800.951.5111
or e-mail us at
info@protectamerica.com

Visit Us At:

Protect America, Inc.
3800 Quick Hill Road, Building 1-100
Austin, TX 78728

support

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* Standard home security alarm monitoring agreement required with approved credit. Offer subject to change. Void where prohibited. Offer Expires: 04/30/2015

* Information used for home security alarm system comparisons was obtained November 2011 through telephone and online research. ADT prices: based on total out-of-pocket expense to obtain services; installation based on fees for similar home security equipment packages; "Monitoring" price listed includes the additional "warranty" or "extended service plan".