In Review

Home Security Systems Consumer Reports Reviews Best Burglar Alarms

May 4th, 2012

Consumer Reports: A Quick History

Since its founding in 1936, Consumer Reports has been one of the most trusted names in products and services review. Every year, the company spends millions independently testing a wide variety of products, from cars to home security systems. Their results are published in a monthly magazine that reaches over seven million subscribers.

Each year, the April issue of Consumer Reports is the highest selling. This issue includes comprehensive reviews of cars and generally influences the purchasing decision of millions of potential car buyers.

Some companies have taken legal action against Consumer Reports for negative reviews of their products. Consumer Reports has defended each of these cases successfully in court but the company did settle a case with Suzuki, in which no cash settlement was offered and no retraction was issued for the review.

Consumer Reports Standards and Testing Procedure

To maintain objectivity, Consumer Reports refuses to accept free product samples. The company’s reported testing budget is reported to exceed $21 million every year. Consumer Reports also refuses to allow companies to use their reviews in advertising.

Home Security Systems Consumer Reports Reviews Best Burglar Alarms

Each product category has its own testing procedure to determine the reliability, affordability, and usability of a specific product. Consumer Reports then grades each product and makes either a recommendation to buy or not. Products that aren’t recommended tend to do poorly compared to favorably reviewed products.

Consumer Reports Home Security Systems Review

Due to the nature of most home security companies, home security systems Consumer Reports does not actually review home security systems. The company does recommend choosing a larger home security company, like Protect America, because they can offer a wider arrange of services and amenities. However, there are many other consumer review companies that do review home security companies and their systems. For the past 5 consecutive years, Protect America has been given a 5-star rating from, a separate, reputable consumer products reviewer. Another consumer products review company, Consumer’s Digest, has named Protect America’s Copper security package a Consumer’s Digest ‘Best Buy’ from 2008 to 2012. Consumer’s Digest is considered a reputable source that’s used in the advertising of major corporations, such as General Motors and Cal Spas.

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Consumer Reports also warns of unscrupulous burglar alarm companies that promise customers one monitoring rate than charge another at a later date. With Protect America and most major alarm companies, your monitoring rate stays the same for the length of your contract.


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* Information used for home security alarm system comparisons was obtained November 2011 through telephone and online research. ADT prices: based on total out-of-pocket expense to obtain services; installation based on fees for similar home security equipment packages; "Monitoring" price listed includes the additional "warranty" or "extended service plan".