on February 13, 2013
Mr. Paschall, I had another great experience today with Pietro Cruz. I recently contacted my local police dept. to set up an account with them since we installed out Protect America system. I call Pietro to provide my account information. He updated my profile, and then double checked my setup to make sure it was complete, and reminded me to test the system at the end of the month. That is top notch professionalism, going above and beyond. I have worked in Customer Service and Technical Support for 40 years, so I know World Class Service when I experience it, and I have with Pietro Cruz and Dolores Mora. Best Regards, Eric
* Standard home security alarm monitoring agreement required with approved credit. Offer subject to change. Void where prohibited. Offer Expires: 05/31/2013
* Information used for home security alarm system comparisons was obtained November 2011 through telephone and online research. ADT prices: based on total out-of-pocket expense to obtain services; installation based on fees for similar home security equipment packages; "Monitoring" price listed includes the additional "warranty" or "extended service plan".
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