Limited Lifetime Product Warranty

Most alarm companies charge an extra monthly fee to have a warranty on your home monitoring security system. At Protect America, we stand behind our product with a FREE Lifetime Warranty that covers your home monitoring security system equipment for as long as you are a customer.

Protect America will ship replacement parts for all defective home monitoring security equipment to our valued Customers at no charge for the period of time that Customer is monitored by Protect America, Inc.

This warranty period will remain in effect as long as the customer complies with the terms of the Standard Monitoring Agreement and the system is monitored by a Protect America, Inc. monitoring facility. The Warranty does not include batteries, or damages as a result of abuse, act of God, or in the event product is not used for its intended purposes.

If you need to obtain a replacement component for your system, you must contact the Protect America, Inc. customer service group at 1-800-951-5111, Option 2. Protect America, Inc. will attempt to resolve the equipment problem over the phone or through a diagnostic check of the system over the telephone line. If the problem cannot be solved remotely, Protect America, Inc. will ship a replacement component to customer to replace defective component. Customer must return the defective component to Protect America, Inc.