Note: If you are an existing customer, please call 1-800-951-5111 (Option 4) for help installing new equipment.
Pick a day that works for you - we’ll walk you through installation and activation.Schedule appointment
Use our quick install video and download our mobile app to complete installation yourself.View quick install video
Chat online or call 1-800-951-5111 (Option 3) for help with your installation and any issues you may have.Live Chat Online
Check out our detailed installation videos and manuals for our entire product line below...
The Simon XT is the "brains" of for your entire security system. Arm and disarm your alarm with multiple programmable codes, have Simon text you if there’s a problem, even control it from anywhere with your smartphone.Learn more
The Simon XT interacts wirelessly with every element of the security system, allowing you to defend your home from every angle without drilling holes or running wires through walls. The wireless nature of this system also allows for a remarkably easy installation.
The Simon XT Touchscreen is a convenient way to control and monitor your home’s security – all on a LCD screen.Learn more
To integrate it easily into your home, simply consult the manual or call one of our security experts for step-by-step help with the installation.
The wireless motion detector is designed to protect the interior of your home and will serve as a secondary line of defense should an intruder bypass your protected entry points.Learn more
It is best to place motion detectors in the corners of high traffic areas such as a living room or hallway. When installing the motion detector, it is important that the light is at the bottom of the sensor prior to mounting. The preferred method of installation is to use the included Velcro adhesive, or you can screw your motion detector in place.
Warning! The motion detector’s view should not be pointed towards a window. Also, do not mount it near any type of heating source, like a fireplace or heating vent, as these could potentially cause false alarms. Please see page 6 of your installation manual for visual instructions.
Remove the plastic film located on the sides of the motion detector. Mount the motion detector between 6 ½ to 7 feet from the floor. Finally, press the motion detector firmly in place so that it sticks to the wall.
Remove the back plate of the wireless motion detector by opening the sensor and removing the circuit board. The back plate will be used as the mounting bracket. Use a small Philips screwdriver to punch out the holes (from the inside) on the angled sides of the mounting bracket by twisting the screwdriver. Now that the holes are punched, clean off any rough edges. Secure the mounting bracket to the wall between 6 ½ to 7 feet from the finished floor with the screws and anchors provided in the packet. Snap the circuit board back into place and then snap the cover back on the motion detector. If the head of the screws do not fit flush inside the holes, the motion detector’s circuit board will not snap back into the bracket after it has been mounted on the wall.
Your wireless door sensors are important detection points - 75% of all break-ins occur through a door. Ready to install your door sensors?Learn more
First, familiarize yourself with the wireless home security equipment. Lay the sensors and magnets side by side using the alignment arrows. The sensor is the larger piece while the magnet is the smaller, slender piece. Hold the sensor near the top of the door, close to the opening edge of the door (not the hinge side). This is the mounting location for the sensor. Remember that the objective is to make sure that each sensor and magnet is located within 3/4” of each other (See Figure 1). Make sure that the sensor and magnet do not obstruct the opening of the door.
Hold the magnet on the doorframe next to the sensor and match up the alignment marks on both pieces (See Figure 2). The sensor and magnet must be within 3/4 of an inch of each other in order to operate properly. This is the mounting location for the magnet.
Now that you have determined the proper location, you can attach the sensor and magnet. Thoroughly clean the mounting location with a clean, dry cloth. Remove the protective backing from the 3M strip on the sensor. Make sure the sensor is straight and is close to the edge of the door. Attach the sensor to the door, pressing firmly and holding in place for 30 seconds.
Next, remove the protective backing off the 3M strip on the magnet. Make sure the alignment marks are facing each other. Attach the magnet on the doorframe next to the sensor. Press firmly and hold in place for 30 seconds.
Ensure that the sensor and magnet are not obstructing the opening of the window. Open and close the window so you can see how the window works in order to determine the mounting location. Remember that the alignment mark on the home security wireless sensor should always be facing the magnet.
Wireless sensors (larger piece) should be mounted on the moving part of the window. The magnet (thin, smaller piece) should be mounted to the window frame.
Making sure the sensor is straight and does not interfere with the window's opening. Secure the sensor using the adhesive provided.
Remove the adhesive on the magnet. Place the magnet on the window frame, making sure the arrows on the magnet and sensor are aligned. Press firmly and hold in place for 30 seconds. Clean off any excess adhesive.
Installing your carbon monoxide detector is simple. This device communicates directly with your security system and a monitoring station, so dangerous levels of CO2 trigger an alarm and alert the authorities. Simply consult your manual or call our security experts for a guided installation that takes only minutes.
Add a layer of interactive defense and be connected to your home like never before. These smart cameras integrate easily with your security system and viewable on your smart phone via Protect America's free app SMART Connect.
This small but extremely useful device enables you to keep track of vehicle location and even speed. Receive text message notifications if the vehicle travels out of a designated area or faster than a set speed. Installation is a snap; just plug it into your car's ODB port.
Never be locked out again with the Yale Real Living Z-Wave door lock. Unlock your door with your smart phone, keypad entry, or a good old fashioned key. For further assistance installing the lock onto your door, please contact Yale Support at 1-800-810-9473. Yale Support is available from 8:00am-7:00pm (EST) Monday - Friday. After you have installed the lock onto your door, please download the Yale Z-Wave Door Lock User Guide below to setup your lock and learn how to use it with our SMART Connect interactive platform.
Are you ready to make your home and family safer? Call us today:1-800-951-5190
The best price in security - starting at only $19.99/mo. See all of our packages.
24/7 security, fire, and smoke monitoring
Simple, do-it-yourself setup with installation support from our security experts.
* Standard home security alarm monitoring agreement required with approved credit. Offer subject to change. Void where prohibited. Offer Expires: 09/30/2016
* Information used for home security alarm system comparisons was obtained November 2011 through telephone and online research. ADT prices: based on total out-of-pocket expense to obtain services; installation based on fees for similar home security equipment packages; "Monitoring" price listed includes the additional "warranty" or "extended service plan".
The BEST BUY SEAL is a registered trademark of Consumers Digest Communications, LLC, used under license.
© 1992 – 2016 Protect America, Inc. All rights reserved