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Easy Move Guide

Moving is difficult enough already. We've made transferring your security system to a new home simple.

How far along are you in your move?

1

Let us know you’re moving.

Contact us so our monitoring station can place your account in TEST MODE. Test mode is necessary to prevent a false alarm.

2

Get a free easy move kit.

Simply fill out the form below and we will send you this super handy EasyMove Kit. It comes with some moving tools and instructions for removing your security system.

Your moving kit request has been received.

Request Moving Kit

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3

Disconnect your control panel.

  1. Disarm your system.
  2. Unplug the control panel’s a/c adaptor from the wall outlet.
  3. Locate the red wires on the back of the panel (if your panel is wall-mounted, these wires may be on the inside of the panel).
  4. Unclip the wires from one another to power off the battery in the panel.
  5. Check that the panel is completely powered down by pressing any buttons. You should not hear any noise from the control panel.
4

Prepare and disconnect your sensors.

  1. Remove and label all of your sensors. Labeling your sensors will help you know where to mount these sensors in your new home.
  2. Remove the batteries from sensors that have their own internal sirens, such as: Smoke Detectors, Carbon Monoxide Detectors, Touchscreen Touchpads, and Talking Touchpads.
1

Check if you need a permit.

Contact the law enforcement agency for the jurisdiction where your new home is located and confirm whether a permit is required for your security system. They will provide you with the process for obtaining the necessary permit. Make sure to record the permit number provided by the jurisdiction.

2

Let us know you're reinstalling your system.

Contact us so our monitoring station can verify that your account is in TEST MODE. Test mode is necessary to prevent a false alarm.

3

Review our Quick Install resources

These resources cover how to set up the panel, door/window sensors, and motion detectors in the new home. Don't hesitate to contact us if you require additional re-installation assistance.

QUICK INSTALL VIDEO QUICK INSTALL APP
4

Request a full system test.

Contact us to verify that every component of the system is working in your new home. After the test, your system will be removed from TEST MODE and your system will be live.

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Do you need customer support?

Our customer service experts are ready to help. You can reach us by:

* Standard home security alarm monitoring agreement required with approved credit. Offer subject to change. Void where prohibited. Offer Expires: 12/31/2016

* Information used for home security alarm system comparisons was obtained November 2011 through telephone and online research. ADT prices: based on total out-of-pocket expense to obtain services; installation based on fees for similar home security equipment packages; "Monitoring" price listed includes the additional "warranty" or "extended service plan".