The Simon XT and XTi Panel comes with a female voice that addresses you with status updates and alerts. While some people like and even require this feature, it’s not for everyone.

Unfortunately, there are no other voice options that allow you to change the pitch or accent of the Simon XT’s voice. However, it is possible to change the volume of the voice or mute it completely.

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Adjusting Voice Volume on Simon XTi

  1. On the main menu, tap on the gear icon in order to enter the settings menu.
  2. Tap on the down arrow to scroll to the second screen.
  3. The last line is for “Voice Volume.” Use the left and right arrows to decrease or increase the volume. Four white bars is the loudest, and zero white bars is muted.

Adjusting Chime and Beep Volumes on Simon XTi

  1. If you are not already in the settings menu, tap the gear icon in the home menu to enter the settings menu.
  2. On the first page, the fourth item is Chime. You can press On or Off to choose whether you will hear the chime feature or not. (The green icon indicates the option is selected)
  3. On the second page, the first item is Motion Chime.You can press On or Off to choose whether you will hear the chime feature or not. (The green icon indicates the option is selected)
  4. On the third page, the first item is Beep Volume. Use the left and right arrows to decrease or increase the volume. Four white bars is the loudest, and zero white bars is muted.

Adjusting Simon XT Chime and Voice Alerts

On the Simon XT, you have a choice of three different Chime sounds.

  1. Voice chime – The control panel announces the sensor name.
  2. Soft Bell – Sounds like a low door bell no voice is announced.
  3. Loud Bell – Sounds like a high door bell no voice announced.

In order to change this option in programming, perform the following:

  1. Scroll down until the display shows System Programming.
  2. Press OK.
  3. Enter 1960.
  4. Press OK.
  5. The display will read Access Codes.
  6. Scroll down to Siren Options.
  7. Press OK.
  8. The display will read Piezo Beeps.
  9. Scroll down to Voice Chime.
  10. Press OK.
  11. The current value of this option now flashes (1, 2, 3, or off). Scroll down to the desired value and press OK.

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To turn off Chime completely, press the status button 5 times to exit programming. Then, from the home screen, do the following:

  1. Scroll down until the display shows Chime.
  2. Press OK. The current setting will flash.
  3. Scroll down to toggle Chime on or off.
  4. Press OK. The setting will stop flashing.
  5. A solid bell icon will appear in the display when Chime is enabled.

If you have any questions, one of our security equipment experts would be happy to help you out by answering any questions and walking you through the process. Call our general care experts at 1-800-951-5111.