Like many of you, Protect America is closely monitoring COVID-19 and the updates given by our government officials and healthcare providers.
COVID-19 is rapidly evolving. This unprecedented change includes an upheaval to the way we live our day-to-day life. As a company, we recognize this is a challenging time for everyone. Our thoughts are with those who have been directly impacted by the coronavirus. We are also thankful for the healthcare providers, foodservice and grocery workers, and other first-responders who are dedicating their valuable lives and time in this global disaster.
We Welcome New Customers to Our Family
At Protect America, we are doing everything we can to fulfill our commitment to keeping our customers and employees safe. This dedication stems back to our innovative, yet simple DIY system that started a revolution in the home security industry years ago. Choosing self-install security not only puts you in control of your system but also reduces who you come in contact with.
We test and custom build your equipment for you with precautionary measures before your package even arrives. And you don’t have to invite a stranger inside your home to complete the installation. Instead, our security systems arrive straight to your door to minimize human interaction. With our completely guided self-installation, we walk you through installing our award-winning home security devices on your own with online and phone support. We are here every step of the way, so your home and family are protected.
During this challenging time, our sales offices are operating at reduced hours. However, you can always shop for security or update your system’s features by visiting our online store that is open 24/7 by clicking here.
We Will Continue to Provide Around-the-Clock Protection
In these difficult times, we will continue to be there for our customers. Our six professional monitoring stations are located across the nation, working 24/7 to make sure your home is protected.
We Will Go The Extra Mile For Every Customer
On certain occasions, a customer will have a question about their security system. No matter if you’re calling about a device needing adjustments or if you have questions about adding new technology to your package, we’re here for you.
Our customer support team can address any questions or concerns you may have about your security system Monday-Friday from 9 a.m. until 5 p.m. CST.
On the weekends, our customer support team will be available from 10 a.m. until 2 p.m. CST. As always, our professional monitoring stations will continue serving our customers 24/7.
A wealth of knowledge and features are also available at myprotectamerica.com. Stop by to learn even more about your system and the unique ways it can secure your home.
We Will Actively Promote A Safe Workplace Environment
While we’re dedicated to protecting homes and families across the nation, the livelihood of our amazing team also remains a top priority. Therefore, we are actively working to restrain the spread of COVID-19 with a handful of measures:
- Administering sanitation and protective instruments throughout the facility to protect our team members
- Allowing team members who can work remotely the ability to do so. We will continue this policy until further notice to maintain the health of our team
- Shortening our office’s hours of operation to provide our staff with ample time to disinfect our building thoroughly
- Requiring the adherence to social distancing
Our Name Is Our Commitment
Unfortunately, there are a lot of open-ended questions regarding COVID-19. We don’t know how long this will last and when we can finally return to “normalcy”. However, we’re ready to work with our team, our customers and their communities to get through this. For over 25 years we’ve been protecting homes and families with an unwavering commitment to excellence. We’re here when you need us.