There are many security companies available today, and they aren’t all the same. While it’s true that many of them provide the same types of services, they may also charge different rates and provide a different quality of service and more or less value than other companies like them. That’s why online reviews are so important, because people need to know whether they can trust a company to take good care of them or whether it would be better to choose a different company that is more appreciated by its customers. One company to consider is American Alarm and Communications.

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Do Customers Like American Alarm and Communications?

There are mixed reviews about this company. Some people can’t say enough good things about it, while others feel quite the opposite. Like nearly every other security company in the business today, people don’t like the length of the contract and how difficult it can be to get that contract canceled when they no longer want the service. They also don’t care for the equipment the company uses — in some cases it can be outdated or not work as well as it should. However, the people who like the company say that they appreciate how nice the representatives are, and how professional the installers are, as well. It’s clearly a company that people have varying opinions on, but that’s a very common theme in security company reviews.

How Does The Company Compare To Others?

When compared to others, American Alarm and Communications has some work to do. Among the chief complaints were:

  • old or unreliable equipment
  • difficulty with contract cancellation
  • slow response times
  • a price that’s too high for the service provided

While it’s true that these same kinds of things are said about other companies, the comments appear to be more common with American Alarm and Communications. That indicates that the company may want to refocus its efforts, so it can catch up to its competition more easily and keep its customer base. It can also have trouble gaining new customers when it has a number of bad reviews, so the goal would be to get more good reviews by providing a higher quality service to its current customers.

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Is It Time To Choose a Different Company?

For people considering American Alarm and Communications, whether to choose them or a different company is an important consideration.

Every homeowner wants a company they can trust, and online reviews can help them decide which company that is.

But doing proper research is very important, because not all reviews are completely accurate. And people who are unhappy are much more likely to write reviews than people who are satisfied, so all those negative reviews can make a company look much worse than it actually is. That’s worth considering for anyone who’s thinking about getting a security system and trying to be thorough about which company they should select.

Interested in having monitored home security? Get a free quote today from Protect America.