Amherst Alarm Inc. is a Buffalo based alarm company that services the upstate New York area. They have been in the alarm and security monitoring business for over 30 years. Unlike most national companies, the staff here is very small, with only around 50 employees. 

safe-front-door

So Why Choose Amherst?

  • Because the company is smaller, the service customers will get will be much more personal. From purchasing, to installing, to if a customer ever needs to report a problem, they will be dealing with some of the same people, getting to know them one on one basis. 
  • Customers will get service that is local, which means the monitoring center is nearby, with people who know the customer neighborhoods better than someone on the other side of the country.
  • Anet, which is their premiere monitoring product, is network based instead of landline based, This means if a customer doesn’t have a landline, or if some potential burglars cuts a phone line, their monitoring services will still work. 
  • Amherst also offers other security products designed for not only homes, but businesses as well. They have a complete audio/visual package, which uses the latest in camera technology to monitor a customer’s entire property. 
  • They have a lot of services for home automation, like smart thermostats and automatic lighting. While this is not only a great tool for convenience, it is also a great tool for keeping the home secure even while not there.

So why not choose Amherst?

  • Being local is a great thing, but it does limit the companies resources. If there is a major incident in the area, 50 employees are not going to be enough to handle the situation. 
  • Although the networking is independent of the customers home internet service, their is a chance of outages. Copper-based land lines work even when the electrical grid is down, but networking technology is wholly dependent on power. 
  • They are not available in most of the country, only servicing western New York. This limited coverage is fine when a customer plans to be in the area long term, but if they were ever to move, they would have to find a different company to work with.

Final Verdict

While the services of Amherst are pretty standard for most security firms, their size is both a blessing and a curse. Customers get to deal with a local company with local technicians, but don’t have the full backing of a large national brand. 

safe-happy-family

Choosing this or any other company for security needs can be tough. That’s why its important to find a company that can offer a ton of options. Protect America can help you choose the right equipment at the right price for your home or business. Contact us today to get any questions you have answered and a free quote. 

While the services of Amherst are pretty standard for most security firms, their size is both a blessing and a curse. Customers get to deal with a local company with local technicians, but don’t have the full backing of a large national brand.