Making the right decision when investing in a home alarm company is a top priority for most homeowners looking for an additional layer of protection for their property. Whether you are seeking a simple monitoring service or a complete package including home automation, comparing your options and researching each individual company you are interested is necessary. Bates Security is a top security monitoring service that has been around for more than 30 years, servicing customers throughout the US. While Bates Security has mostly positive experience reviews, there are a few factors to keep in mind before finalizing your choice when seeking the right security company for your home.


Bates Security Packages and Features

In 2010, citizens in the US experienced more than 2.1 million burglaries, resulting in billions of dollars in property damage and losses.

Bates Security offers a myriad of options when selecting a plan and package that is most fitting for your home alarm needs. Whether you are interested in a classic monitoring system or prefer add-ons such as home automation, some of the top services provided by Bates Security include:

  • Free consultations
  • Monitoring services 24/7 (for burglars, motion detection, and even fire hazards)
  • Wireless devices to install your home security system with ease
  • Home automation systems (control your thermostat, household lighting, locks, garage doors, and more)
  • Remote access is also available with the use of a smartphone and the Bates Security mobile application
  • Professional installation available and required for most customers

No Upfront Costs Available Immediately

One of the biggest obstacles when considering Bates Security for your home alarm system is the inability to view price ranges and overall costs of each security package available without a free consultation taking place. While consultations are free and help to determine the cost of your service (estimation) based on your location and equipment needs, it is difficult to know where Bates Security stands while comparing the company to other competitors and services in the same industry. Without having an idea of the upfront costs you will face along with installation fees, it can be challenging to commit to a provider if you are working with a set budget in place.


Cancellation Difficulties

While Bates Security has a good track record for customer satisfaction, some individuals find their cancellation policy and requirements to be tedious. If you are thinking of canceling your security service with Bates Security, you are required to pay the remaining balance on your account regardless of the time you have left to go in your contract.

Finding an optimal solution for all of your security needs is possible with a bit of research and a thorough understanding of equipment and services that are ideal for your current lifestyle. Are you interested in a security company that is trustworthy, affordable, and always reliable? Contact ProtectAmerica today to get your free quote while learning about the plans and equipment we have available to fit with any type of security system you have in mind, regardless of your budget.