BrickHouse Security offers customers, home and business security solutions. Although headquartered in New York City, BrickHouse assists customer’s world-wide through their website. While they manage to offer a wide variety of security devices, BrickHouse has racked up their fair share of negative customers reviews that warrant some concern.
BrickHouse Security offers almost an overwhelming amount of products on their website. They offer products from GPS trackers all the way to spy gear and safe locks. For home security purposes, their website offers a large selection of products that include hidden cameras, security cameras, audio surveillance and even security signs. As for alarm systems, BrickHouse exclusively sells the product, MORzA. They offer four MORzA alarm system packages: Smart Home, Small Business, Complete and Sentry. Each package focuses on a specific security need. MORzA is a wireless, DIY security system that does not offer an option for professional monitoring. Like most other DIY systems, the flaw of a self-monitored system is having to be self-reliant when it comes to protecting your home, which is a 24 hour job. Instead, we recommend trusting a seriously job such as this to the professionals.
As for pricing, BrickHouse mostly resells other products which means they won’t be offering the best prices. For example, the BrickHouse website offers the Defender 4 Channel DVR with 4 Bullet Cameras for $249.99. While this isn’t the most expensive option we have seen for this product, Walmart sells the exact device option for $199.99. BrickHouse is also selling the Kwikset Z-Wave Smartkey Lock for $189.99 while Amazon has it on sale for $129. Protecting your home should be simple and affordable. Consider purchasing a security system with customizable packages at the best rate possible. There are security companies that offer free equipment with purchase of monthly monitoring and absolutely no installation fees or gimmicks.
Warranties & Returns
BrickHouse offers a 30-day money back guarantee with all products after purchase. Within the 30 days, BrickHouse will offer either a refund or exchange for a different product. With their 90 day warranty, you are able to replace your product if a technician isn’t able to resolve the problem. With their direct products such as the GPS Tracker or MORzA alarm systems, BrickHouse is willing to offer customers a lifetime warranty, although this has been negatively received:
“The products SEEM sturdy and the clarity of the videos are great…UNTIL your device malfunctions and then *poof* you realize that customer service is non-existent and they DO NOT stand behind their products.”
We recommend trusting an industry leader that stands by their products. Rather than having to self-monitor your system from your phone, a 24/7 team of professionals can offer the best security while you’re away. If you are interested in home security or finding a better home security option, contact Protect America today for an obligation-free quote. A monitored system, with an installation process that’s as easy as peal-and-stick, Protect America has been an industry leader for 25 years. Let the professionals ensure your security so you can ensure peace of mind.