Canceling your Matson Alarm contract can seem daunting when you feel like you’re locked in the terms of the agreement. Oftentimes, the company in question will make you think that there’s no way to get out of the contract. However, many homeowners have found a way to get out of a security system contract by following these steps.

Follow these 3 steps to get out of your Matson Alarm contract.

1. Check for an "out clause".

Though many home security contracts can last for years, there is usually an "out clause" that describes the terms under which you can gracefully exit the agreement. Consider this process similar to getting out of a cell phone contract. There may be an extra fee that you have to pay to successfully release you from all obligations. However, if you find a superior system and service (like switching to Protect America), the separation fee will be worth it in the long run. 

home alarm conversation

2. Transfer your alarm contract.

If your contract doesn’t have an out clause, you can try transferring it to someone else. You may be moving out or selling your home and the new tenant or buyer may be interested in simply taking over your contract. This will eliminate the pesky "termination fee" and benefit another person in the process. You can even find luck finding an interested person online who would love to take over your contract to avoid any startup fees. 

3. Be loud and go public.

This third option isn’t the ideal way to handle things, but it has been proven to work. If Matson refuses to release you from the contract in spite of trying to follow options 1 and 2, then use public platforms to your advantage. Companies dislike negative reviews and comments more than anything. Therefore, they will go to great lengths to make things right with you.

If you have been repeatedly unsuccessful in canceling your contract using other means, post your concerns on Matson’s profiles on platforms like Facebook, Yelp, and wherever else they are online. You’ll likely get a response from their customer service representatives who should be amenable to offering you some kind of deal or solution.

In A Nutshell

When you want to cancel your Matson alarm contract, remember to try these three steps:

  • Take advantage of the contract’s out clause.
  • Have someone else take over your contract.
  • Post your complaints on social media.

As a consumer, you always have options when it comes to who is providing you a service. Never let a piece of paper keep you from a superior service like Protect America. 

home alarm cancellation

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