When it comes to canceling a contract with a monitored security service provider, customers have to be sure that they’re doing it right. If they don’t follow proper procedure for companies like Mountain Alarm, they could end up with extra months of monitoring service that they have to pay for — along with fees and charges they would rather avoid. Naturally, those are issues that homeowners would prefer not to deal with. In most cases, those kinds of problems can easily be avoided, but following proper requirements for cancellation is very important.
What Does Mountain Alarm Offer?
Mountain Alarm, like a number of other companies that provide monitored security services, provides a specific value set to homeowners. The benefits of these types of companies generally include:
- 24/7 monitoring
- fast response times
- quality equipment
- good customer service
- easy installation
- reliable service
While all monitoring companies have similar offerings, the prices for the basic packages and add-on services can be very different. That’s important for every homeowner to keep in mind, because they don’t want to overpay for what they are getting. They also want to make sure they’re getting the best coverage for their needs. Some customers need only basic services, while other customers will need much more detailed monitoring and more complete services. Generally a larger house will mean more sensors and a higher level of monitoring, while smaller houses will mean fewer entry points that need to be protected.
Make Sure To Follow Up With a Cancellation
To cancel a Mountain Alarm contract, the best option is to call the company and ask them about their procedure. While the contract generally says how a customer can cancel their service, it may be buried in the fine print. Instead of spending time searching for it, a customer can get information much more easily by making a phone call to customer service.
Once a homeowner gets the information on how to cancel their contract, they need to be sure to follow the instructions carefully. That will ensure a proper cancellation.
Then they need to follow up with the company, to be sure that their contract was actually canceled. Mistakes can be made and things can be overlooked, but following up helps to avoid all of that and reduce the chance of problems.
Is It Time for Another Alarm Company?
For many customers who cancel their Mountain Alarm contract, getting another alarm company to protect their home and family is important. But before they do that, they want to be sure they’re choosing the best company for their needs. That way they can get a contract with a company they feel good about, and can trust. Making sure the company that is chosen can do the job for a fair price is one of the best ways for a homeowner to feel confident.
Ready for a monitored security system that can help protect life and property? Contact Protect America for a free quote today!