“2.5 million+ home intrusions are committed each year.” If you want to prevent your home from being targeted, a home security system may help. There are many home security system companies out there to select from. Two of the biggest include ADT and Xfinity home security. There are plenty of ADT home security reviews out there, but how do they compare to Xfinity? If you are trying to figure out which is the better company, there are factors that you should consider that differentiate these two companies. Here are a few of the key features that are different between these companies and who has the edge in being better in each category. Here is a rundown for ADT or Xfinity Home Security and which is better.



If you are on a tight budget, price may be a factor that you will need to consider when deciding between ADT or Xfinity home security systems. ADT has a plan that is lower in price than Xfinity. However, there are many factors that can affect the price of a home security plan. This includes:

  • The number of door and window sensors
  • The number of keypads in a home
  • The number of motion detectors

Lower priced plans tend to have limited sensors numbers and only one keypad and motion detector. As such, a lower priced plan may not always be the best option for you. Compare different plans to see which company offers the best rate for the plan that meets your needs.

Contract Length

Another key difference between ADT and Xfinity home security is the contract length. Xfinity has a two year contract length, whereas ADT has a three year contract length. If you plan on staying put in your home forever, the length of a contract may not bother you. However, if you plan on moving or do not want to be locked into a lengthy contract, the shorter one offered by Xfinity may be the better option for you.

Equipment Costs

Many people do not realize that home security companies charge for equipment costs. This is the cost to install the equipment in your home and leave the equipment there for you to use. While ADT offers cheaper monthly monitoring rates, they charge more for their equipment. ADT charges $324 for basic home security equipment, whereas Xfinity charges $99. Because of this, it is important to carefully consider the monthly costs for your service as well as the equipment costs to help you find the most affordable company for your needs. While ADT has higher equipment costs the Xfinity rates might be a lot higher and cost more over time, depending on the package you choose.


Customer Support

Generally if you’re looking to get a technician to come to your home and resolve any issues with your service you’re going to have to talk to customer service for a while before they will give you an appointment. The number to Xfinity customer service is 1 (800) 934-6489 and if you are planning on having someone come out, we recommend cutting straight to the chase right when they answer the phone. Otherwise they will probably run you around in circles for a while. Also not that they often charge you for having someone come out so make sure you ask about their service fees. Generally ADT is going to have better customer service that is more available, but they might also have more hidden fees than Xfinity.

The App Rating

The last factor you should compare when you are looking at whether ADT or Xfinity home security is better is what the app rating is for each company. The app rating helps to tell you how helpful the app is, how easy it is to use or how frequently it freezes or malfunctions. Xfinity has a 3.5 star iTunes rating, whereas ADT only has a 1.5 star rating. It is important to note that apps do change and get updated, but if you rely on the app for your security needs, you need to ensure the app will work for you.

While ADT and Xfinity are two of the biggest names in home security, they are not the only home security monitoring companies out there. Before you sign a contract, take the time to learn about different companies as well. If you are interested in monitored home security, get a free quote from Protect America. We offer many different plans to fit your needs. Call us now to get started.