If you’re trying to decide between Monitronics and Protect America, you might be thinking that all home security companies are the same. This is not the case. Home security companies are very different in terms of the packages they offer and the prices and conditions they offer those packages at. Take a moment to review the differences between Protect America and Monitronics.
Monitronics: Inconsistent Service, Incomplete Packages
Monitronics is primarily sold through dealers. This means that their customers receive highly variable levels of service. This is reflected in their 2 star rating from Consumer Affairs magazine. If you need some help with your system, you must contact the local Monitronics dealer that sold you your system.
In contrast, Protect America stands by its award-winning customer service. Protect America has a 4 star review from Consumer Affairs magazine. Additionally, Protect America is the Staff Pick by the home security magazine Best Home Security Companys.
Monitronics: More Expensive than Protect America
Monitronics is more expensive than Protect America:
- Monitronics’ monthly price starts at $34.99. Protect America’s monthly price starts at $19.99.
- Monitronics has a startup cost of $99. Protect America has a startup cost of $0.
Simply put, Protect America offers a better solution at a better price.
Protect America’s Commitment
Protect America stands behind its service with its Triple Guarantee. First, we offer a lowest price guarantee. This means if you find a cheaper alarm company when you’re searching for security, just let us know and we’ll match it. Monitronics can’t make this promise since they use dealers to sell their products.
Second, Protect America offers no equipment fees. This means at the start of your contract, you’ll pay $0 for your equipment. Monitronics can make this promise since one dealer may give you a better or worse deal than another dealer. Additionally, not every dealer has access to the same equipment. So, if you’re interested in getting a smoke alarm to augment your home security system, your Monitronics dealer might not have it.
Finally, Protect America offers a lifetime replacement plan. This means that as long as you’re a member of the Protect America family, we’ll replace any equipment. Monitronics again can’t make this promise. Since they’re sold through local dealers, your mileage may vary. You can also login to your customer portal if you’re an existing customer and get help that way through Protect America. There is also a Monitronics login, but it’s not very helpful.
At Protect America, we understand that home security can be very confusing. If you’d ever need a helping hand, call for a free consultation from a home security consultant. We’d love to help you make the best decision for you and your family.