Reliant is an energy utilities subsidiary that operates under its parent company NRG Energy. Reliant Energy was founded in 2000 and has made a name for itself as a market innovator that promotes renewable energy products. The Houston-based power company decided to extend its progressive legacy into the home security and home automation market in 2015. It was a strategic move that was natural for the electric company according to Reliant Energy’s president, Elizabeth Killinger, who said,

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We are passionate about powering people at home and on-the-go with our home automation and security products and services.

Currently, Reliant offers comprehensive smart home security packages that can be customized to meet a variety of consumer preferences. Let’s take a look at the company’s standard security packages as well as its add-on products that help to turn home security into smart home security.

Security by Reliant Essential Package

Reliant’s Essential home security package is its base plan that incorporates the minimum equipment that you would need to cover a small home. It comes with a control panel keypad, a motion detector and three window and door sensors. The system can be activated and run without a landline, and the Reliant Connect application that allows the system to be controlled from nearly anywhere is its most prominent feature.

The Reliant Essential home security system includes a professional monitoring service that is prepared to identify security issues and take action 24 hours a day. As part of the package, Reliant’s security system monitoring professionals will alert you about triggered alarms; they will disarm alarms at your request or dispatch law enforcement as needed.

Larger homes that feature custom configurations may require additional sensors and detectors to keep you and your family safe. Reliant allows Essential plan customers to purchase additional window and door sensors, motion detectors and control panel keypads for increased home protection and convenience. You can also get add-on devices such as carbon monoxide and glass break detectors that extend the safeguards of the Essential home security package.

Security by Reliant Advanced Package

Reliant’s Advanced home security package has all of the features of the Essential package as well as home automation capabilities. With this plan, you can choose one option from among the five smart home alternatives that are listed below.

  • Two Reliant thermostats
  • One garage door controller
  • One image sensor
  • One wireless door lock
  • Two smart plugs

Reliant’s mobile application allows you to control all of these connected devices remotely and on multiple computing devices. You can activate the system’s geofencing capability that is used to program your thermostat to turn on when you’re within a certain distance from home. Besides the basic security and home automation appliances that come standard with this plan, customers can buy additional motion detectors, sensors and smart home equipment for more comfortable and convenient living.

Security by Reliant Premium Package

The company’s Premium package combines all of the capabilities of the Essential package with a set of security cameras. This package comes standard with your choice of two indoor cameras or one indoor camera and a video doorbell camera. Under the Premium plan, Reliant’s monitoring service records and stores video from your installed cameras in addition to alerting you about triggered alarms. Premium package customers can also scale the service up by purchasing additional security and home automation appliances that are associated with the Essential and Advanced packages.

Reliant Home Security Pros and Cons

Reliant’s home security packages offer customers an array of benefits that can meet the needs of most households. The company goes out of its way to accommodate prospective customers. It claims that its system is compatible with many other home security products that are on the market and that you can even use some of your existing equipment after you sign up for service with Reliant. The energy company also offers discounts to its customers who bundle their electric and security services with Reliant.

One drawback of Reliant Home Security is its limited service area. Before signing a three-year contract with Reliant, you need to be aware that the company operates only in select Texas communities. While Reliant is a veteran in the energy industry, it’s a relative newcomer to the home security market. This lack of a track record in the security field is a perceived disadvantage. However, if you’re a Texan who likes the company’s electric services, then you might take a chance on its home security offerings.

Final Thoughts

Protect America is also headquartered in Texas. Our reputation of excellence in the home security industry extends back to 1992. We cover neighborhoods throughout the United States, and we’ve even introduced our smart home security products and services to Canadian customers. Contact us today for more information about our scalable, affordable smart home security systems.