If you’re looking for a complete home security system and already use Comcast services for telephone, cable television service or home automation, you might consider its home security option Xfinity. Here’s the low down on this home security service you might choose for a bundle.


The Basic Information

While experts love the options provided by Xfinity, users don’t. In an independent ratings study conducted by Alarm Reviews, while the experts behind the publication awarded Xfinity a 6.2 rating, its users gave it a 2.1 on a scale of 0 to ten. That took into account the input of 413 un-incentivized Xfinity users.

Comcast doesn’t reveal its activation, installation and equipment costs, but its monthly monitoring costs $39.99. It requires a 24-month contract. It also does not reveal its cancellation fees. If the consumer moves to a new home, fees apply.

“DO NOT BUY! If you thought the other Comcast services were bad, you haven’t seen anything yet.”

The Security System

You must first subscribe to the Xfinity Internet service. The consumer may then choose to bundle the home security service with the Internet service. It can monitor existing cameras. Its technicians can help add sensors or motion detectors. You can also opt for DIY installation.

For the monthly fee, Xfinity provides:

  • 24-hour, seven days a week professional monitoring,
  • real-time cellular alerts,
  • a battery and cellular phone backup,
  • smart home services and a control system.

In theory, it provides a lot. In practice, users warn against it. Subscriber William Humber summed it up: “DO NOT BUY! If you thought the other Comcast services were bad, you haven’t seen anything yet.”

It turns out, it simply costs more and doesn’t provide reliable service according to most of the user reviews. It ranks in the bottom ten percent of user rated services. Users report billing issues that resulted in additional fees, installation delays and issues and poor customer service. When in doubt, choose a system that its users swear by or swear off.


How Protect America Helps

Protect America, a monitored home security company, offers zero installation fees, locked-in rates and a price-match guarantee. Although it does provide equipment, the company also monitors devices by other manufacturers. Consumers can get started for only $30 per month with a 36-month contract. That provides 24-hour, 7 days a week, professionally monitored home security. Consumers Digest named Protect America a “Best Buy” nine times for its equipment and service.

Established in 1992, Protect America offers nationwide service. It’s the 14th largest residential home security company in the US. Protect America makes a continuing firm commitment to protecting homes and families through monitored home security. It provides a direct-to-consumer service, sending individuals, businesses and families their home security systems and guiding them through the do-it-yourself installation procedure. The consumer receives up to $1,400 in free equipment. The company offers a Price Match Guarantee. If the consumer can find a better deal, Protect America matches it.

Interested in monitored home security? Get a free quote from Protect America by phone or online. Protect America can help monitor standalone devices already installed, too. Monitoring provides an important aspect since it ensures someone always looks at the feed. If someone does approach the home, even with a jamming device, they’re seen and reported. That keeps you and your family safer.