Protect America has been in business since 1992, serving over 500,000 households across the country. It is a do-it-yourself installation home security company that provides 24/7 live security monitoring. Their home office is located in Austin, Texas. Here is honest Protect America Reviews 2018.
What They Offer
The home security company offers five packages tailored for different size homes. Customers can choose their systems to be connected to the live monitoring station by either landline, broadband, or cellular service. They also offer the option of purchasing additional door and window sensors and motion detectors to fit the household’s needs. Most of the hardware is free, including a touch control panel and package-included sensors, but customers pay a monthly subscription fee, and are required to sign a three-year contract. In recent years, the company has added a Smart Connect Mobile Control app available for iOS and Android mobile devices, and an optional Z-wave radio daughterboard for communicating with home automation devices including the Amazon Alexa.
What Others Say
In reviewing Protect America, PC Magazine concluded that
The Protect America home security system is easy to install and offers around-the-clock monitoring. As with most DIY systems, it is highly configurable and easy to use, and comes with a thoughtfully designed Smart Connect app that makes it easy to arm and disarm your home and control home automation devices from your smartphone. The sensors are responsive and the siren is loud. However, the control panel is bulky and its touch screen is small.
Alarm-Reviews, just posted a brand new review on January 2, 2018 on their website, stating
If you’re looking for the best deal in home security with a reputable company then this one’s for you. Protect America is the hip and cool company with great promotions always going on. We have setup and tested their system ourselves. When testing, Protect America had the quickest response time (from when alarm goes off to when they call you) out of any company.
However on the con side, they too panned it for its basic control panel and decried its home animation limitations.
What Consumers Say
- upfront savings
- reasonable pricing
- customization options
- ease of installation
- advanced features
- completely wireless
- lifetime equipment warranty
- live and recorded video monitoring
- 24/7 broadband and cellular video streaming
- no upfront costs
- free camera with purchase of any service
- new Simon XTi control panel and home automation options
- exceptional customer service and technical support
- three year contract
- short 14 day grace period before incurring a cancellation penalty
- low monthly rates are limited to landline service, with broadband and cellular coverage costing considerable more
- video streaming is not available on landlines.
Speaking for itself, Protect America says “We pride ourselves on intersecting home security and home automation to meet all your home protection needs. We have recently integrated with Alexa and expanded our state-of-the-art camera suite. In addition to offering a price-match guarantee, locked-in rates, no installation fees and up to $1400 of free equipment”
If you’re interested in learning more about monitored home security, contact Protect America for a free quote.