In response to the recent disasters of Hurricane Harvey and Irma, Protect America shares our deepest concerns for the total protection and safety of its’ customers. When our customers are impacted by such a horrific experience, we work with those impacted on a case-by-case basis so we can customize a solution that works best for them and their particular situation. This may involve temporarily suspending their services, helping them replace their system or providing them services at a new location.
For victims who are experiencing a power outage or issues with their equipment, please click here and follow our instructions on how to troubleshoot and repair your security system.
For victims who need further assistance with their system, please contact our support team at 1-800-951-5111.
For evacuation information and non-emergency help, please call 2-1-1.
We want nothing but peace of mind for our customers during this time, and we’ll do the very best we can to try and accommodate you in this devastating and life-changing event.