Blue Ridge Home Security is a company that provides electronic security with professional monitoring for small businesses and homes. After 17 years, they have gained service with over 35,000 customers located throughout the Southeast region. However, their service range is not as extensive as a national home security company such as Protect America. Additionally, they charge very high prices for their monthly monitoring contracts, include high up-front fees, and have had issues regarding their products and services in the past. Home security is something that is difficult to price. However, when you buy something that involves safety, it should work properly and give you the peace of mind you deserve. In this post, we will take a closer look at Blue Ridge Security’s prices, packages, and other security features compared to the offerings you would receive elsewhere.
Customer Service and Lack of Transparency
The only complaints to be found about Blue Ridge are about billing, and an occasional complaint about products. Their customer service is surprisingly better than many other companies we have reviewed in the past. Customer service is very important to Protect America, as a national home security company with over 500,000 customers. However, Protect America believes that businesses should be up-front with any potential customer about pricing information.
Unfortunately, Blue Ridge does not have an ideal website that makes it clear what their prices would be if you were to go with them for your home security solutions. You have to contact them directly over the phone and receive an evaluation to get this type of pricing information, and most customers just find this inconvenient and deceptive. Not including prices during the research process of investing in a home security company can be a major hassle for people who are tied to a budget. We understand that prices may change depending on what type of customization a specific customer might want for their system. However, including basic monitoring prices or different prices for equipment is a very important factor in the buying decision for any prospective consumer.
Pricing and Package Information
Blue Ridge Security uses high-grade products from Digital Monitoring Products, a manufacturer. They can provide Honeywell, Bosch, and Telguard equipment as well. According to research done by Best Home Security Companies, they charge about $44.99 for their most basic home security monitoring package. That is very expensive for a base price. Granted, this is for cellular monitoring. Cellular monitoring usually costs a little more to maintain and remains one of the most effective monitoring methods. However, Protect America believes that every customer should have options that fit with their lifestyles. Not everyone lives in an area where cellular coverage is adequate enough to rely on for your home security. For this reason, Protect America provides various monitoring options. One size does not fit all. At Protect America you can get monthly monitoring for as low as $19.99 a month. With purchase of monthly monitoring, we provide free equipment, a lifetime warranty, and the peace of mind you deserve. At Blue Ridge Security, you’ll be stuck paying double the price in monitoring and you’ll also have to pay an average of $299 in up-front fees out-of-pocket. That’s an awful lot of money to get you started on your home security plan!
For home security you can rely on, choose Protect America. Our home security packages are great for any home. We give you options to choose from so that your plan will protect your home and your wallet. Not only do we provide variety for our customers, but we also provide the best security you can possible get for your money. We’re so confident that our deals are the best, we’ll put money on it. With our low price guarantee tool, you’ll never over-pay for security again. When you choose a home security company, make sure it’s one you can trust – after all, you’re placing your most valued items in its care.