Various home security companies claim to be the best, but how do you know as a consumer who really is? More than likely you have already done research, or maybe are searching for the first time and that is why you’re here.
How Most Companies are Rated
Home security companies offer different aspects that can be judged when it comes to rating a home security company. From the purchasing process, installation process, to the monthly routine maintenance, and even phone conversations; you want to make sure the company you choose is right for you and offers the best possible service.
How professional was your sales associate? You want to make sure you ask all the questions you can at this point. If you have any concerns, make sure to express them, and be sure that the sales person isn’t pushy and answers your questions professionally.
Installation Process Efficiency
When installing your system, make sure the installer is professional and is not wasting your time. You most likely won’t know how long it will take to install your system. Every installation is different and unique to every home being that no one has the exact same home or also will depend on what areas of your home you choose to protect.
Customer Service or Care
Is your customer service rep polite and kind? Any time you call into any service center or company every operator on the phone should be polite. At Protect America we aim to have the best Customer Care center not only in the home security industry, but of any business out there. Be sure to always provide feedback and treat these Customer Care representatives with the same respect. Always ask if they did everything they could do fix or resolve your issue, and if they went above and beyond. That is always a plus.
Price or Cost
You want to make sure you get the best deal possible. You want the best possible price for the equipment you pay especially if its a subscription and a monthly cost you will be paying every month. Research your pricing, and ask about price matching. Most companies will match or even beat most pricing out there. Any time you compare pricing with home security, make sure you know every detail about the package you want to price out. Be kind, and it will get you a long way.
At Protect America we try to be a perfect 10 when it comes to all of these standards, or measurements in which a home security should be measured. For more information on how to get a free home security system or to get some more info about our company feel free to give us as call to the number at the top of the page.