SAFE Security is a home security company founded in 1988. Their name, SAFE, is an acronym for Security Alarm Financing Enterprises. The fact that they have ‘financing’ in their name might tell you how much they value making money over the plight of their customers. Despite being around for over 25 years, SAFE clearly hasn’t learned how to provide acceptable customer service.
SAFE Security only has 1.5/5 Stars on Yelp
SAFE’s Yelp reviews are nothing to write home about. Reviewers complain about poor customer service, improper billing practices, and reselling contracts. This is a fairly representative review:
DO NOT USE SAFE SECURITY!!
If I could do zero stars, I would. These people do not know how to do business & do not know how to treat their customers.
Yelp isn’t SAFE Security’s only problem. Their reviews on Consumer Affairs magazine aren’t any better. They’ve only earned 1 out of 5 stars.
In contrast, Protect America is the Staff Pick from the magazine Best Home Security Companys. Protect America also has 4.5/5 stars from A Secure Life magazine. With over 25 years of experience in the home security industry, Protect America has learned how to provide excellent customer service.
Installation Starts at $99
Another thing that might surprise you about SAFE Security is that their installation costs almost $100. That’s just too much. SAFE Security uses wireless security systems. That means you’re paying someone almost $100 to do something you could do yourself in about 30 minutes.
At Protect America, the installation process is entirely free. We understand that home security can be quite expensive, so we’ve tailored our packages to have to lowest upfront costs possible. And, if you find a company at a more inexpensive price, we’ll match that price with our low price guarantee.
SAFE Security Overcharges on Monitoring
With such poor reviews, you might think that SAFE Security at least provides their poor service at a cheap price. You would be wrong. SAFE Security charges $25/month for landline monitoring. That’s way too much.
Protect America only charges $19.99/month for the same monitoring. Even though $5/month might not sound like a huge difference, that adds up to $180 over the course of the contract.
Looking for Something Different? Give us a Call
Obviously, SAFE Security isn’t your best bet for your home and family’s security. If you’re looking for something else, call our main line to get a free consultation with a home security consultant. We understand that home security can be a difficult topic to research. We would love to give you a point in the right direction.