In response to the recent wildfires that have caused colossal amounts of damage across Southern California, Protect America wants to express our deepest condolences to those who have been affected. During this time of crisis, we strive for total protection and safety of our customers. If you are a customer that has been impacted by this crisis, please know that we will work with you to find the best solution for your particular situation. This potentially includes temporarily suspending services, replacing your system, or providing services for relocation.

For victims who are experiencing a power outage or issues with their equipment, please click here and follow our instructions on how to troubleshoot and repair your security system.

For victims who need further assistance with their system, please contact our support team at 1-800-951-5111.

For those who are in immediate danger and seek shelter, please click here or call 1-800-621-3362.

To help victims of the wildfires online, donate to the Thomas Fire Fund in partnership with the United Way of Ventura County and the American Red Cross. Donate online at or call 805-485-6288. You can even text UWVC to 4144.

For more information on how to help in-person, click here for a list of organizations accepting donations.