Protect America’s motion detector sensor uses both heat and movement to detect intruders when your alarm system is armed. Even the slightest movement can be indicative of danger and you’ll want to be prepared in the event you’re unable to see or hear it. The motion detector is included with every security package at no extra cost! Interior security is yours with every solution. We value protection just as much as simplicity and design. That’s why our motion detectors are both effective and easy to use. Since each motion detector recognizes heat and movement within a 25-foot range in a 90-degree arc, you can confidently place the equipment in most nooks and crannies throughout your home. However, it is important to be knowledgeable about your home security technology in case you run into any issues. In this post, we will show you step-by-step instructions on how to change the battery inside your motion detector sensor and how to troubleshoot any other conditions you might experience with your sensor. Let’s take a closer look.

Replacing Batteries

If you think your motion detector needs a battery change, you can check by taking a look at your home security panel. This condition occurs when a panel reports a sensor has a low battery. The sensor may still be communicating with the control panel. Trouble beeps will start and the SYSTEM STATUS button will light. Press the SYSTEM STATUS button twice to hear which sensor(s) have trouble. Sensor batteries can be replaced easily. In order to replace a battery, simply follow these steps:

  1. Protect America batteries are not included in the lifetime warranty we offer. However, you can either purchase a two pack of the battery you’ll need from us for $12 or through a third party vendor to expedite replacement. The battery required is one CR123A battery.
  2. If you already have the battery you need, simply open the device by using a small screw driver to press on the tab located on the bottom of the sensor and lift the cover open.  Screen Shot 2015-06-29 at 1.30.27 PM
  3. Once the device is apart, remove the battery and replace with the new battery. Assemble the device and test to ensure it is working properly. Screen Shot 2015-06-29 at 12.09.54 PM
  4. Once the device is apart, remove the battery and replace with the new battery. Assemble the device and test to ensure it is working properly.

Sensor Failure

Sometimes your sensor might not communicate with your control panel. This is called a sensor failure. Determine if the motion detector is actually programmed into the control panel. Program the sensor into the panel if it is not already in sync by calling 1-800-951-5111, Option 3 or speak with us over chat! If you have done this already, move to step 1. 

  1. Press the STATUS button on the panel to determine which Sensors have caused the error.
  2. First perform an environmental check to see if anything is interfering with the communication between the two devices. Ask yourself the following questions:□ Is the Internet Router too close to the Control Panel?□ Is the Internet Router too close to the Sensors?□ Are there any AC/Power Lines behind the System Panel?□ Is there a Cordless Phone too close to the System Panel?If any of the above interference issues exist, relocate the necessary equipment to avoid communication issues.
  3. Next, confirm that the sensor is within 100 ft. of the control panel, if the distance is too far it will cause interference between the sensor and the system panel, causing it to go into failure. It may be necessary to move the control panel to a centrally located area of the home or move the sensor closer to the control panel. Screen Shot 2015-06-29 at 2.11.06 PM
  4. If you still are having issues with the sensor, please do not hesitate to call. Keeping a malfunctioning sensor in programming will cause you more problems down the line and make you more susceptible to a false alarm!

Our security professionals are available 7 days a week to assist and advise you on any topic. You can call or chat with us online. We’re here to help! However, we hope that this post will help you become more knowledgeable about your home security technology.